Intentionality and its observed manifestation as
intentional action are central concepts in psychology. In the realms of
cognitive neuroscience, psychoanalysis, the practices of cognitive and behavior
therapy, and various humanistic approaches to psychology, everybody talks
about intentionality but often without clarity or agreement on meaning. This is a common problem in psychology.
The formulation of Intentional Action used
in Descriptive Psychology is serviceable across other disciplines and is intended to be part of the general conceptual framework of psychology. It is particularly useful when comparing and coordinating different theories
in the behavioral sciences. The existing theories pay attention to certain aspects or parameters of
Intentional Action while underplaying or ignoring others.
Intentional Action is the general case of purposeful, goal directed activity and is a common feature of all behavior.
The varieties of Intentional Action specific to Persons are Cognizant Action and Deliberate Action. In Cognizant Action people know they are engaged in some sort of an Intentional Action. (This will be represented by the small diamond above the Knows parameter). In Deliberate Action people both know what they are doing and are choosing to do so from a set of known options. (This will be represented by multiple small diamonds above the Knows parameter). Cognizant Action highlights the person's "conscious awareness". Deliberate Action highlights the person's choices in the circumstances. Not all a person does involves cognizance and deliberation, but the ability to behave cognizantly and deliberately is fundamental to the Paradigm Case of Personhood.
Here are the parameters of Behavior as Intentional Action. Each parameter is a conceptually separate distinction required for a full appreciation of an Intentional Action. For some descriptions of behavior, we might not need the full set. For some purposes, we might only be interested in describing a behavior's performance, or what the behavior achieved, or the stimulus and response, or the behavior's significance, and so on. Here's the full set, unless you can think of more.
Here's a way to represent Cognizant Action. The representational convention used in Descriptive Psychology is for the Diamond to be a shorthand way to represent an Intentional Action.
The question marks on the small diamond in the Knows parameter are to remind us of the "more or less" and uncertainty features of awareness.
And here's a way to represent Deliberate Action:
IA=Intentional Action; I=Identity; W=Wants; K=Knows; KH=Knows How; P=Performance; A=Achievement; PC=Personal Characteristic; S=Significance. Adapted with permission from Joe Jeffrey, Ph.D
The larger blue diamond notations are a shorthand that represent an Intentional Action without commitment to the Identity of the actor, the Significance of the act, and the Personal Characteristics that the act reflects. The little blue diamonds represent the person's Intentional Action options given the circumstances. In a Deliberate Action, the actor is both Cognizant of what he is doing (IA in K) and Chooses to do it (IA in W).
The full case of Intentional Action has the conceptually separable parameters
of Identity, Wants, Knows, Knows How, Performance, Achievement, Significance, and Personal Characteristic.
The parameters are pre-empirical. They refer to distinctions that locate the "empirical data" but are not themselves a discovery in nature. They are akin to the "X" and "Y" axis of plane geometry. The parameters provide the framework for organizing the empirical data. Finding the specific content of the parameters requires observation. The parameters remind us what to look for.
The remarks that follow concern each of the
parameters and focus on their use in maintaining an empathic relationship during psychotherapy. They could just as well serve as reminders for understanding any other activity that requires an adequate map of behavior.
Wants. Perhaps the most general answer
to the question of why someone does something is answered in reference to some
state of affairs that the person wants to bring about. Wants refer to the
motivations or values that are involved in how people appraise their opportunities and dilemmas given what they see as their options in any given
circumstance.
Although the paradigm case of human behavior involves a cognizant person knowing their values and being able to
deliberate, i.e., choose whether or not to act on the values, it is also clear
that a person can act on motives and values that are not consciously or accurately recognized
(Schwartz, 1984). We would be blind if we didn't see that some of our actions involve motives we are reluctant to own (Kris, 1982).
Distortions in reality may be a part of transforming the intolerable or unthinkable into the more manageable. A maxim: what a person acts on successfully tends to become real for her. This is the domain of psychological defense and the dynamic unconscious, a traditional focus of
psychoanalytic inquiry.
Motivations and opportunities that create reluctance or
unconscious defense require empathic tact to be explored. The analytic attitude of nonjudgmental empathy that establishes the “conditions of safety” (Schafer,1983) are traditionally employed. The therapeutic relationship has to be safe. Safety comes first. Analysis second.
Some reminders: Actors and their observers might be accurate in
knowing what “wants” are in play or they might be mistaken. Even when known, people might not
be in a position to articulate what they want. Clarity and
accuracy have a “more or less” quality and this will hold for the content of
all the parameters. It is important to keep this in
mind since insistence when attributing motivation, especially when there is disagreement or discomfort, tends to
disrupt the safety of a relationship and may foreclose on exploring and
appreciating the complexity of the situation. There is often disagreement, and people are sometimes reluctant to acknowledge what they know to be the case.
What a person wants is often simple, clear and easy
to say. Other times, it is complicated, multiply determined, conflicted, murky, ambiguous or “unspeakable”, especially in the dilemmas that bring people to therapy.
People often sense their complexity even if they are not able or ready to talk about
it, and this is frequently the case when they feel they are not understood. They may have reason to expect misunderstanding.
Telling someone the reasons you think they act as they do is frequently
met with the rejoinder, “but it’s more than that”, since it often is. And some people take offense when told what they are feeling especially if it intrudes into their privacy.
Ossorio (2013) indicated that there are four classifications of intrinsic or fundamental motivation: hedonic, prudent,
aesthetic, and ethical. There may be more. They intrinsically provide reason enough to do something. They stand on their own. These reasons
for action can conflict, operate in a complementary or independent fashion, and
so on. If you have two or more of these reasons to do something, you have more reason than if
you only had one. Any general theory of the human behavior that does not adequately address these motivations will be defective.
Hedonics refers to pleasure, prudence to
self-interest, aesthetics to values of truth, rigor, objectivity, beauty,
closure or fit, and ethics with concerns of right and wrong, of fairness and justice.
Hedonic and prudent motivations can operate consciously, pre-consciously or
unconsciously. Aesthetic and ethical motivations require the actor
is eligible to choose or refrain from an action, to potentially deliberate
about a desirable course to follow. In the service of being able to
choose, a person’s aesthetic and ethical motives are often consciously
available (Schwartz, 1984). I can’t help it that it feels good, or that I
see it as in my self-interest, but I can consciously attempt to refrain from seeking pleasure or self-interest on aesthetic and/or ethical grounds.
Another point. Not doing a pleasurable act because
of utter coercion, overwhelming guilt, or unconscious taboo may appear to be an
ethical performance, but if the actor had no choice, their performance was
not one of renouncing pleasure or self-interest but of forced constraint. A
person can appear to do “the right thing" because he had no choice. It might be a mistake to point this out. Without enough shared history, it is hard to judge how
a critical observation will be tolerated. This is a key feature of therapeutic
tact and why careful listening comes first and may take considerable time
before problematic motivations and constraints are interpreted.
A person's observable performance and their psychological state are conceptually separate. This is why they involve distinct sets of parameters. Identical performances may follow from very different motives or appraisals.
What a person wants is often not
a simple matter. An empathic appreciation is respectful of this. It can be the case that what looks intended is instead accidental or coerced, and in those situations the empathic response
acknowledges the absence of motive. Still, while we tend to be skeptical of the
claim that “the devil made me do it”, it pays to be sensitive to why a person makes such a claim. The empathic therapist waits until it
is safe enough to suggest otherwise.
Knows. Along with the basic
question of why a person does something comes the question of why they are
doing it now. The answer will always be some version of their recognition,
correct or not, that the current circumstance provides an opportunity to do
something they now want to do. Action requires a correspondence between
motive and opportunity.
The Knows parameter contains the range of
concepts, facts, and distinctions a person has available and employs in a given
situation. Knowledge, a personal characteristic, is acquired by observation and thought. Knowledge is
relevant to the extent that it involves recognitions that can be acted on,
differences that make a difference in behavior. As a rule of thumb, people tend to notice
what they value, including what they want to avoid. People can also act on
distinctions and not be cognizant of making those distinctions, just as people
might not recognize an opportunity when it stares them in the face.
A person might be wrong about what they know and this will have consequences especially if they believe they are
competent or eligible in ways they are not. Knowledge can be clear or
unclear, certain or uncertain, serviceable or unserviceable. Knowledge relevant
to behavior is evaluated on how effectively the known distinctions can be
employed, and this necessarily has a “more or less” quality to it.
The Knows parameter includes the potential
awareness or cognizance of one’s own actions and potential choices.
Cognizant recognition of choice is an aspect of Deliberate Action, and is a
conceptual requirement for an ethical perspective to be employed or considered. The recognition of choice or option,
including the potential to renounce a choice, serves as one of the ordinary
standards for accountability. Negligence occurs in situations where
community standards hold that an ethical dilemma ought to be recognized but
isn’t. Significant negligence of ethical consideration with attendant
action (or inaction) is central to most formulations of criminality and tort (see, e.g.,
Prosser, 1941).
The eligibility for certain recognitions and
choices has a learning history. The empathic actor knows this about the
other. Given where and how someone has grown up, what can they be
expected to know? What we expect people to know will be influenced both
by shared cultural expectations and by an appreciation of the
idiosyncratic. Even though membership in a culture involves knowing standard choice principles, we should be careful what we presume. Similarly,
understanding that a person might have an underdeveloped or diminished capacity is also part of the
empathic observer’s knowledge of the other. If a situation would ordinarily
call for a person to do something, if they lack the relevant knowledge (or values or competence), they will do something else instead. A person can only
act on the values, concepts and skills they have available unless their performance is coerced (or they get lucky).
Know-How. An action is always an
expression of a particular skill, competence, or know-how if it is something a
person can expect to perform non-accidently. Competence is acquired
through having a prior capacity and the appropriate practice and experience. Not everyone has the needed prior capacity, practice and
experience to develop the competencies a community might take for granted. And some people are more talented than others in acquiring or exceeding the
expected skills. Their performance can look like magic (Putman, 2010).
Having the relevant know-how means that a person can perform
an action in a variety of ways with the expected outcome that the actor
achieves what is intended. Think of driving a car or dancing with a friend or
throwing a fastball high inside at ninety-five miles an hour. Drivers,
dancers and professional pitchers have their expected know-how acquired
by having the prior capacity and sufficient practice and experience. Behavior going wrong calls for an explanation once
adequate competence has been achieved; behavior going right requires no
explanation. Bobby’s walking toward the couch and sitting down requires
no explanation, but his repeated stumbling does.
Akin to what some call procedural memory, once
competence is acquired, people are rarely self-conscious of each move necessary
in the performance of a task. We tend to be more self-conscious when we
believe, correctly or not, that we lack the competence to act in the manner a situation demands. The absence of self-recognized competence may
turn what would be opportunity into threat, manageable hazard
into feared danger. It is unsurprising when worry, anxiety or panic are features of a situation when a person believes they lack the relevant
competence to handle a problematic or even desired state of affairs. This is why the
Know-How parameter is of special relevance to what a person can tolerate
(Schwartz 2002).
Defensively, we are only somewhat able to tolerate
how we are seen or what we consciously know. Defensive styles represent personal characteristics, sometimes unconscious, that limit or shelter a person’s awareness to what they can
tolerate at any given time. Defenses may be automatically
applied even when a person has outgrown their serviceability. The empathic
clinician keeps this in mind. I think that a good deal of successful
“interpretations of defense” are a result of an empathic therapist recognizing
that the client can now tolerate what in the past gave them good reason to
remain defensively unaware. What was good to avoid in infancy and
childhood may no longer be intolerable, even if the person hasn't recognized
this yet. Successful confrontation that a person can do more than they claim
follows a careful gathering of evidence.
Psychotherapy is often an exercise in acquiring the
competence to sit still and experiment with thought and emotional
response. Empathy is a major aspect of making it safe enough to sit still
and practice confronting what might otherwise be unthinkable or intolerable.
Patience and practice are required. This is the love in the work.
Significance. Significance
is what a person is also doing by doing an act in question. It is, so to
speak, what they are up to. Behavior is organized by its significance and
implemented by the particular practices a person engages in.
Empathically, I am aware that what a person’s behavior signifies to me
may be different from what it means to them. I also keep in mind that
they may not appreciate what I see as the significance of their behavior,
regardless of how compelling the evidence. I don’t have a
pipeline to the truth. I to Thou involves being clear that mystery and
uncertainty remains.
In appreciating and acknowledging the significance
of an action, especially when that acknowledgment involves interpretation, all the dilemmas of attempting to make the unconscious conscious,
all of the problems of attempting to get someone in touch with what they are
reluctant to see, come into play. Therapeutically, confronting someone
while they are defensive requires tact. Tact requires empathy; it
requires an empathic appreciation that a person at any given time can tolerate
only so much. People have to cope with how they are seen and this comes into play during psychotherapy. Being seen in ways that a
person might be reluctant to acknowledge is akin to the vulnerability that
attends intimacy. One’s lovers, close friends, and therapists may be
given permission to test the boundaries of self-understanding, but even when insight comes from a person’s closest confidants, it still might be
intolerable.
Here's a story that I tell my students.
A baseball player, a pitcher, regularly throws a
fastball high inside at ninety-five miles an hour. He mixes this up with a
nasty curveball and is known for the occasional wild pitch. He has hit
more than one batter in the helmet. Those that know him outside the game have
seen him tease his wife and children beyond what makes his audience
comfortable. This teasing clearly upsets his children. He doesn’t seem
to notice their unhappiness. With his wife and kids, he thinks he is just being
playful. You might think he is sadistic and mean and enjoys making people
uncomfortable and helpless. This is why his preferred pitch to a batter
he has previously hit is to throw fast, high and very inside.
He had a severe and strict moralistic
upbringing and now looks at himself from a perspective of moral superiority. Guilt is very hard for him to acknowledge or bear. It is
reasonable to assume that he’d feel guilty and ashamed if he knew how he looks but defensively he is not going to see himself in that light.
Instead, he sees himself as a talented pitcher with a clear
appreciation of the strike zone and of the pitches hardest for his opponent to hit. He views himself as a tough-minded
sportsman, hypercompetitive but fair, and accepts only that the significance of his pitches is to strike out the batter, end the inning and win the
game. If he was asked if these pitches are also how he’ll get his
contract renewed, feel the admiration of the crowd, and live the life of the
ball player, he could probably acknowledge all of that. But beyond what
he can acknowledge about the significance of his pitches, he may also use his
style of throw to achieve some sort of sadistic pleasure. It could be that the
way he felt helpless and punished as a child is being worked out unconsciously
in his manner of play both on the field and off. He cuts that high inside
corner on the wrong side more often than his consummate skill should
allow. His satisfaction at making the batter wince is too much for him to
resist. Since he is unaware of his sadism, he doesn’t control it well. In looking over his life a through-line of sadism emerges implemented by his treatment of family and opposing players. An empathic interpretation of his sadism would require considerable tact and care. It would be resisted.
Identity. Every action is someone’s action
and that someone has a name and a title or some sort of individual status marker. The Identity parameter specifies that.
A person’s name or title used out loud or silently in social interaction is
a significant status marker and may frame how one person appreciates the
context and meaning of the other’s action. Addressing or responding to someone
by their nickname has different implications than responding to them as
Professor or Doctor or Ms. or boy or "hey you".
How a person feels understood, and what they
will tolerate from another’s representation of them may significantly reflect the names that are
used. Empathy involves being held in mind in a fashion that may be reflected in the means of address. And, of course, people have various responses to their
names being forgotten and may experience such a forgetting as a breach in
empathy.
Personal Characteristics. People’s behaviors are an expression of their personal characteristics as they
show their colors, true or otherwise. People vary in their Powers and Dispositions. A person’s behavior in their world follows from their psychological state and status, their values, knowledge and skills, and their traits, attitudes, interests and styles.
People may want their actions
judged as “in character” or not. Problematic or laudable behavior labeled as “out of character” does not create the conditions for
degradation or accreditation that these same actions do if they are recognized
as “in character” (Ossorio, 2005; Schwartz, 1979). We offer praise or give people breaks in ways that depend on this distinction. It
gives them and us wiggle room.
Performance and Achievement. A
performance is an episode of behavior in real time with a beginning and an end.
It can be interrupted and it achieves some difference.
We do not directly observe what a person wants,
knows, and knows how to do in the sense of being inside their head; instead, we
observe their performance. We watch and participate in their social practices. But whatever their behavioral performance, if it is an aspect of an Intentional Action, it achieves some difference in the
world, be it trivial or profound.
Adapted from my “The Parameters of Empathy: Core Considerations for Psychotherapy and Supervision”, The Advances in Descriptive Psychology, Vol. 10, 2013.
Thanks to Joe Jeffrey for his powerpoint adapted here "Intentional and Deliberate Action".
This posting is an introduction to Descriptive Psychology. I have posted another more elaborate introduction: A Short Course In Descriptive Psychology.
The Boston Descriptive Psychology Study Group has a
FACEBOOK site that contains a repository of basic Descriptive Psychology resources and current articles of interest. You are invited to join in.